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How Exclaimer creates beautiful emails in minutes as a substitute of spending hours — Stripo.e mail


We noticed this overview on LinkedIn and have been all in favour of studying extra about utilizing the Stripo editor.

Evaluate this to our earlier struggles with Pardot’s built-in e mail builder, which just about required a full-on coder. We spent hours untangling buggy code and infinite rounds of testing, making “excellent” emails nearly unattainable to attain with our sources.

However because of Stripo, we now create beautiful emails in minutes, all with an insanely cheap price ticket. Utilizing Stripo, mixed with Exclaimer’s latest (and really lovely!) rebrand, has proven unbelievable outcomes, with improved click on charges throughout all audiences. And we’re simply getting began!

Stefanie Mainstone

Stefanie Mainstone,

Head of CRM at Exclaimer.

We have been all in favour of how precisely Stripo helps pace up the creation of emails whereas making them lovely and simple to export, why SaaS initiatives select us, and the way they work with us. In any case, e mail entrepreneurs usually have an issue with built-in editors in ESPs — they don’t let you make a superb design with out information of the code, and what you probably did within the editor just isn’t all the time despatched appropriately.

About Exclaimer and its e mail advertising and marketing technique

Exclaimer is the market chief in e mail signature administration options, empowering companies to unlock the potential of e mail as a key digital promoting channel whereas rising effectivity via automated administration. With its award-winning instruments, organizations can seamlessly ship constant branding, promote advertising and marketing campaigns and firm information, collect buyer suggestions, and extra.

Because it was based in 2001, Exclaimer has grown from three entrepreneurs to a worldwide SaaS enterprise with 200+ staff. Over 60,000 organizations use Exclaimer for his or her e mail signature options. Its various buyer base consists of Sony, Mattel, Financial institution of America, NBC, the Authorities of Canada, and the BBC.

We’re within the enterprise of e mail, so once we do e mail advertising and marketing, we’ve to apply what we preach. Delivering world-class e mail advertising and marketing journeys helps our place as a class chief.

Stefanie Mainstone

Stefanie Mainstone,

Head of CRM at Exclaimer.

Exclaimer’s e mail advertising and marketing technique

Exclaimer sends tailor-made newsletters to prospects, prospects, companions, and inside employees — so the content material ranges between audiences. The principle goal of all of the newsletters is to maintain the Exclaimer group engaged and up-to-date with new sources, information, and occasions.

It sends the next sorts of e mail campaigns:

  • a combination of automated e mail packages for issues like “Free Trial”;
  • often scheduled newsletters for prospects, purchasers, and companions;
  • emails for advert hoc campaigns and occasions which might be developed by a number of groups all year long.

They phase emails by location, pursuits, and behaviors and, on common, ship round one e mail a fortnight to every of the subscribers. 

Drawback: Spending hours getting ready an e mail from a template and an unpredictable consequence

Over the previous 12 months, Exclaimer’s advertising and marketing staff has grown to incorporate over 30 individuals. E-mail advertising and marketing is dealt with by two CRM managers who work carefully with designers and copywriters. Nevertheless, it’s the CRM managers who’ve full management over this advertising and marketing channel and are in the end chargeable for e mail high quality and channel success.

The CRM staff was utilizing Advertising Cloud Account Engagement (Pardot) for e mail advertising and marketing however confronted two severe limitations:

1. Modifying pre-made templates in Pardot required hours of coding and testing the outcomes

In January 2023, earlier than implementing Stripo, they used the built-in Pardot editor to create emails. That they had a number of coded templates that they may use to make the mandatory adjustments when getting ready new emails.

Cloning and enhancing HTML templates over time means:

  • low flexibility and bugs that pop up and grow to be an increasing number of tough to repair;
  • generally simply making primary adjustments to the HTML isn’t sufficient, however a CRM supervisor can’t write and code an entire e mail from scratch.

Due to this, it took hours of labor to arrange every e mail, make edits, and render testing emails earlier than they have been happy sufficient to ship them — and even then, they weren’t excellent throughout all recipient platforms.

2. The necessity to redesign emails and add new fonts after rebranding

In June 2023, Exclaimer underwent rebranding, one of many elements of which was new fonts. The difficulty that they had in getting fonts and fallback fonts to work within the e mail code was the straw that broke the camel’s again. So, they began wanting into drag-n-drop e mail editors that they may combine into the workflow.

They’ve two very particular model fonts, they usually work nicely on Apple units however not on Outlook, until the recipient occurs to have these uncommon fonts on their machine already. The model fallback fonts are Google fonts, which, once more, don’t all the time work on everybody’s machines. Then, they’ve fallback web-safe fonts, which aren’t within the e mail secure checklist, so in whole, they’ve 4 fonts within the course of, which they need to render as finest as doable. 

With out good information of HTML, it’s onerous to get this to work — and the fonts normally find yourself in Instances New Roman for serif and Arial for sans serif, however even that is inconsistent. This utilized notably after they have been required to fashion textual content, equivalent to bolding. Emails appeared messy, with a combination of fonts and strengths.

We checked out about 10 instruments general, met with three, and at last settled on Stripo because it has the best flexibility and got here extremely advisable, to not point out the very cheap price ticket. 

Stefanie Mainstone

Stefanie Mainstone,

Head of CRM at Exclaimer.

Resolution: Why select Stripo

The Exclaimer staff picked up Stripo in a short time, because it’s such an intuitive software to make use of. Since implementing Stripo, the staff has solely wanted assist a few occasions, because the platform works seamlessly. Once they’ve requested for assist utilizing the reside chat perform, the problems have all the time been resolved shortly and successfully. 

How the staff works on every e mail

The CRM staff works on emails with the content material and design groups, in addition to exercise house owners from throughout the advertising and marketing staff and group. 

Normally, such individuals participate in e mail creation:

  • marketing campaign supervisor or inside stakeholder (e.g., head of communications); 
  • CRM supervisor who’s chargeable for this advertising and marketing channel and proofing and catching any errors, all of which have been made a lot simpler with the Stripo preview hyperlinks;
  • content material supervisor;
  • copywriter;
  • designer.

All of the initiatives are a collaborative effort, and they’re at present utilizing Asana to handle initiatives and timelines. As soon as an exercise seems, there’s a kickoff assembly to temporary the related stakeholders, after which they’ll get to work. 

Usually, the method of e mail constructing appears to be like like this:

  1. There’s a briefing with the design and content material groups on a project-by-project foundation and making suggestions on content material and timing. 
  2. The copy and property are then supplied to CRM managers, who flip them into a stupendous e mail. They stated that it had grow to be a lot simpler since they’d had Stripo on board.
  3. As soon as they’ve constructed the e-mail, they share this with the exercise proprietor and the copywriter to proofread and overview. This has additionally grow to be a lot simpler with Stripo, as they’ll simply share preview hyperlinks to the emails from inside Stripo, in addition to give entry to the proofreaders so as to add feedback and mark up adjustments.

Outcomes: Saving 90% of the time and 50% improve in general engagement 

The Exclaimer staff famous two key outcomes of labor within the Stripo, some favourite options, and shared with us examples of their emails.

Saving 90% of the time on e mail constructing

The staff spends about 10% of the time constructing emails in comparison with what they used to. And the emails render completely each time — to a degree the place they don’t actually need to render-test anymore, however they nonetheless do, simply in case!

It may take an entire day to get an e mail to a degree the place it was “adequate,” so ship it out. They nonetheless weren’t comfortable, however we needed to weigh the time price towards the affect. At some point was normally the restrict. 

We’d work as a lot as we may on a grasp template after which duplicate this as required. I feel now getting the grasp template proper, even from scratch in Stripo takes as much as 1 hour. So I’d say 8 hours all the way down to lower than 1 hour for a base template for a marketing campaign.

Stefanie Mainstone

Stefanie Mainstone,

Head of CRM at Exclaimer.

Enhance in general engagement

Exclaimer carried out Stripo on the similar time they went via a rebranding, so the 2 issues went hand in hand to spice up general engagement. They’re getting a better open charge over time as they construct belief with subscribers, and that, mixed with the brand new visible enchantment of content material, has led to a 50% improve in general engagement — and they’re simply getting began!

Stripo’s options that assist Exclaimer get these outcomes

When sending advertising and marketing emails at quantity, they should be environment friendly, efficient, and delightful, and Stripo has confirmed to be a useful ally. Listed below are a few of the key causes to make use of Stripo to hurry up e mail constructing:

  1. Drag-n-drop builder: Stripo’s intuitive drag-n-drop builder simplifies the e-mail creation course of. It’s consumer pleasant, even for these with primary HTML information.
  2. Edit HTML code: What really units Stripo aside is the power to edit HTML code for particular person components inside your e mail. It is a lifesaver for these moments whenever you simply want slightly tweak to their pre-built buildings.
  3. Fosters collaboration: One other nice characteristic is straightforward entry for colleagues to view and supply suggestions on emails. There is no such thing as a want for logins — simply easy collaboration. Plus, sharing preview hyperlinks with anybody is a breeze.
  4. Seamless integration: The icing on the cake is the power to export emails instantly into the CRM system. The consequence? Emails that render completely each time.

Exclaimer’s e mail examples

When Exclaimer redesigned emails alongside the corporate rebranding, a Stripo design characteristic they cherished was the “Highlighted textual content colour” choices inside a button. This characteristic adjustments the colour of the button’s background and textual content when the button is rolled over or clicked.

The CRM staff has used this characteristic so as to add some character to emails and to align the buttons with the model colour getting used throughout the e mail. See examples under.

Email example with personalization

(Supply: E-mail by Exclaimer)

Yet another instance:

Email template with a rollover effect

(Supply: E-mail by Exclaimer)

The brightest second in working with Stripo

My favourite characteristic in Stripo is the power to save modules to reuse in different emails. After getting a module saved, you merely drag and drop it into one other e mail template whenever you need to use it. It means the emails look constant, and there are not any errors with spacing or sizing — all issues that contribute to constructing belief with the recipient. It additionally saves a number of time, as you solely need to do the onerous work of constructing a module as soon as!

Stefanie Mainstone

Stefanie Mainstone,

Head of CRM at Exclaimer.

Plans and new challenges

Exclaimer positively needs to start out making use of some interactive options in Stripo, however to this point, the main target has been on re-creating your entire suite of emails whereas delivering all the brand new ones, all in Stripo. There have been a whole bunch, however it didn’t take too lengthy, because the editor is so easy to make use of. Now, it’s time to construct on that basis and preserve driving up engagement. 

Velocity up your e mail design course of with Stripo

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